Over the past few years, Telecom industry in India has been growing by leaps and bounds. According to certain surveys, cellular telephones have out-stripped landlines in some of the metros and are on the verge in the other cities. The entry of CDMA (code division multiple access) telephony in the fray has also led to a spurt in the numbers. But managing these lakhs of customers is a daunting task. Telecom companies are all at sea when it comes to servicing these burgeoning numbers of users. The number one reason for dispute between the service provider and user arises out of billing. Most of the companies have archaic billing systems that are unable to cope with large number of users.

Kolkata, India (PRWEB) January 25, 2005 — Over the past few years, Telecom industry in India has been growing by leaps and bounds. According to certain surveys, cellular telephones have out-stripped landlines in some of the metros and are on the verge in the other cities. The entry of CDMA (code division multiple access) telephony in the fray has also led to a spurt in the numbers. But managing these lakhs of customers is a daunting task. Telecom companies are all at sea when it comes to servicing these burgeoning numbers of users. The number one reason for dispute between the service provider and user arises out of billing. Most of the companies have archaic billing systems that are unable to cope with large number of users.

To solve this contentious issue, India-based global software solution company Swastik Infotech Pte Ltd. has launched a revolutionary billing solution for telecom companies, named as e-Biller. The software application aims to provide ease and convenience to telecom companies to manage their user base. e-Biller is a fast, powerful and accurate web-based billing solution. Its scalability and flexibility provides telecom operators to remain competitive without additional overhead or software complexity. The billing solution can be easily updated and various services can be easily added. e-Biller application allows telecom operators to rapidly configure, implement new services, offers, ratings and schemes. It is a comprehensive package where the operator will get all the facilities under one roof. e-Biller gives you the ability to bring new products to market with unprecedented speed.

“The product will completely revolutionise the telecom billing segment. Operators will find it much easier and profitable to employ e-Biller at their end. This solution will also help operators to provide better customer service and thus there will be a lot disputes and a whole lot more smiles. To enhance our services and support to our customers we will be launching upgraded version of e-Biller in .Net environment.

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